When a drain keeps failing, the fix is in the pipe itself. Hayes Plumbing handles drain repair in Pickering for houses in Bay Ridges, West Shore, Rosebank, Dunbarton, Liverpool, Amberlea, Highbush, Brock Ridge, Village East and Duffin Heights, and in Seaton. A licensed plumber comes out from our Oshawa shop, locates the damage with a sewer camera and gives you a written price for a section repair or a new line before anything is cut or dug. Quotes for planned work cost nothing, and if a drain is overflowing, our phone line, (905) 576-3043, is staffed around the clock.
Why drain lines fail in Pickering homes
Pickering's housing spans a long stretch of time. Dunbarton's history as a village goes back to 1849, the bulk of Pickering's suburbs date from after the Second World War, beginning near Frenchman's Bay, and new homes are still going up in Duffin Heights. Older houses may still have cast iron or clay drains, newer ones use plastic, and each material fails in its own way:
- Cast iron corrodes from the inside until scale narrows the pipe and the wall thins or cracks.
- Older clay pipe was joined without watertight seals, so roots find their way in, and as they grow they can crack the pipe.
- Plastic drain pipe can crack when temperatures go past what it is rated for, and buried plastic lines can be crushed or pulled apart at a joint.
- A sag, or belly, in any material holds water and solids, so the same spot blocks again and again.
What connects to the sanitary sewer in Pickering
Under the City of Pickering's description, everything from toilets, sinks, tubs and showers to the dishwasher, the washer and the floor drain in the basement empties into the sanitary sewer. That system belongs to the Region of Durham, and Pickering's wastewater goes to the Region's Duffin Creek treatment plant on McKay Road. Rain is the City's job: storm sewers, catch basins, ditches, culverts and stormwater ponds that discharge to Lake Ontario and local creeks.
Keeping the two apart matters during a repair. Durham's Sewer Use By-law does not allow groundwater or foundation drainage into the sanitary sewer without the Region's written authorization. If opening a drain uncovers a weeping tile or downspout tied into the sanitary line, we point it out so you can decide how to deal with it.
The Region's share of a Pickering sewer connection
Responsibility for the pipe between your house and the main is split. The Region of Durham's share starts at the property line and ends one metre (about three feet) outside the foundation. Within that metre, and throughout the drain piping indoors, repairs fall to the homeowner. Region crews clean only between the main and the property line, and they do not restore landscaping or driveways on private land.
Since the camera records how far the damage is from the cleanout, you can tell whose section it is in. If it falls on the Region's portion, call the Region at 905-668-7711 (or 311 within Durham); if it is yours, we quote the repair.
Digging, permits and cost in Pickering
Before anyone digs, buried utilities have to be located. Ontario Dig Authority, the service once called Ontario One Call, handles locate requests, which are free and required by law, and a single-address request needs at least five business days' notice. The Region marks sanitary sewers on public property only, so a private drain on your lot needs a private locate.
The City of Pickering's permit list names any plumbing, along with installing or modifying plumbing systems, as work that may require a building permit; a straight toilet or sink swap with no pipe work typically does not. Building Services answers at 905.420.4631, and its counter is in the Pickering Civic Centre on The Esplanade.
On price, our 2026 Oshawa plumbing cost guide lists drain line work at $500 to $1,500 when only a spot needs fixing and $3,000 to $10,000 when the full line is replaced; how deep the pipe is, how hard it is to reach and what it is made of set the figure. If the problem turns out to be the water service pipe that supplies the house, it is handled under water line repair and replacement, a separate service.

