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Water Line Repair & Replacement

Water Line Repair and Replacement in Ajax, Ontario

Private-side water service lines repaired or replaced for Ajax homes, with a written quote before anyone digs.

Hayes Plumbing service van

Hayes Plumbing offers water line repair and replacement in Ajax for the buried pipe that runs from your property line into the house. That private section belongs to the homeowner. The Region of Durham, which operates one of its Lake Ontario water supply plants in Ajax, owns the service pipe from the watermain to the property line. When the private section leaks, loses pressure or turns out to be lead, we repair or replace it under a plumbing permit from the Town of Ajax, and the price is set out in a written quote first.

What a failing water line looks like in an Ajax home

Pressure that drops at every tap at once, rather than at one faucet, points to the supply instead of a fixture. Rule out the simple causes first: the Region notes that a watermain break in the neighbourhood, or a valve entering the home that has not been opened all the way, can both cut pressure, and asks residents to call its Works depot in either case.

A leak gives itself away in other ways. The Region's leak detection advice is to make sure no water is being used and watch the meter's flow indicator; if the red triangle or dial keeps spinning, you may have a leak. A wet or unusually green strip of lawn between the street and the house during dry weather suggests that somewhere is the buried service line.

Permits from the Town of Ajax

Plumbing permits in Ajax are issued by the Town's Building Services, through its Online Application Portal or by email to buildingpermits@ajax.ca. The Town's list of permit forms includes a form for sizing the water service pipe.

Once a permit is issued, the permit card has to be posted on site, and inspections are booked online or through the Town's inspection line at 905-619-2529 with at least 24 hours' notice. Work must start within six months of the permit being issued.

Lead pipes and Region programs in Ajax

If your Ajax home was built before the mid-1950s, the Region advises that it may have a lead service. For homes on municipal water built before 1990, the Region offers a no-cost lead test of the drinking water, using a sample kit you fill at the kitchen tap and return to the York-Durham Regional Environmental Laboratory.

When lead is confirmed and the private section is being replaced, the Region's Lead Service Replacement Program replaces the Region-owned section at no cost to you. The application needs either a signed agreement with your contractor showing the private side will be replaced at the same time, or an invoice showing it already was. Health Canada's guidance is that removing the full lead service line is the best way to cut lead in drinking water.

Cost of water line work in Ajax

Using our 2026 cost guide's figures for leak and drain line repair, we plan a spot repair at $500 to $1,500 and a full line replacement at $3,000 to $10,000. The distance from the property line to the house, the depth of the pipe and what has to be lifted and restored above it move the price within that range, and the Town of Ajax sets its permit fee in its building by-law. We confirm the full price in writing after a free in-home estimate.

Water Line Repair & Replacement in Ajax: FAQs

Common questions from Ajax homeowners.

It depends which side of the property line you are on. The Region of Durham repairs the service within the public right of way up to the property line, and the homeowner is responsible for the section on private property.

Through the Town of Ajax Online Application Portal, or by email to buildingpermits@ajax.ca for applications the portal does not accept.

Yes, if the private side is replaced too. Send the Region's Lead Service Replacement Application Form to its Works Department with a contractor agreement or invoice for the private side, and the Region replaces and pays for its own section.

Not necessarily. A watermain break nearby or a main valve that is not fully open can cause the same thing, and the Region asks residents to contact its Works depot in either case. If those are ruled out, the service line or the main shut-off is the next place to look.

Planning water line repair & replacement in Ajax?

Call for a free in-home estimate and the price in writing before any work starts.