Emergency plumbing in Uxbridge is available 24/7 from Hayes Plumbing, across the Township of Uxbridge and its hamlets such as Udora, Leaskdale, Zephyr, Goodwood and Sandford. When you call (905) 576-3043, a live operator answers at any hour and a licensed plumber sets out from our Oshawa shop at 448 Ritson Rd. South; each of our seven service vehicles is fully stocked. No other town we serve is a longer drive, usually 40 to 50 minutes, so read the steps for stopping the water before anything else on this page.
Town services, wells and septic in Uxbridge
The Region of Durham supplies water to the community of Uxbridge, drawn from municipal groundwater wells. Its Uxbridge Brook Water Pollution Control Plant, serving about 12,200 residents, treats the wastewater.
Away from the serviced area, many homes depend on a well and septic system of their own. In the Township's hamlet secondary plans, existing development in some hamlets is described as individually serviced by private wells and sewage disposal systems, and the Township relies on the Durham Region Health Department to issue septic permits and inspect septic systems.
Before the plumber arrives
- On a private well, cut power to the well pump at its breaker, which stops water being pumped into the house.
- On municipal water, turn off the main at the water meter. The homeowner looks after both valves, one either side of a Region of Durham meter. No luck with either? The Region can shut the water off at the service box, or curb stop, outside the house, after hours as well (905-576-9991), and a fee is added to your water bill.
- With a septic system and drains backing up, stop using water: no flushing toilets, and no running the washer or dishwasher.
- Turn the water heater off when it's leaking or the water is off.
- Stay well back from any water around outlets or the electrical panel. Take photos of the damage and get in touch with your insurer early.
Who to call in Uxbridge
- For well water you suspect is unsafe: call 905-668-2020 for the Durham Health Connection Line. The Region advises switching to bottled water in the meantime and no longer using the well water. It offers free bacteria testing, and sample bottles can be picked up at the Township of Uxbridge Municipal Office, 51 Toronto St.
- For water and sewer problems where the Region provides the service: Region of Durham Works on 311 or 905-668-7711, after hours 905-576-9991, about a broken water service box, a watermain break, a leaking water meter, or sewage backing up because of a blockage outside your property.
- For a smell of natural gas: get out first, then call 911 or Enbridge Gas (1-866-763-5427).
- For plumbing inside the home, such as a burst or frozen pipe, a backed-up drain or a leaking water heater: Hayes Plumbing, (905) 576-3043.
Cost and permits in Uxbridge
Problem, access and parts decide what an emergency repair costs, which is why there is no set emergency price; before work begins, the repair is quoted in writing. For the usual follow-up work, our 2026 Oshawa plumbing cost guide has two planning ranges: $500 to $1,500 for water heater installation, and leak and drain line repair, where spot repairs run $500 to $1,500.
Where a permanent repair needs a permit, the Township of Uxbridge requires mandatory plumbing inspections, which are booked through its Cloudpermit portal. The Building Department can help at inspections@uxbridge.ca or 905-852-9181 ext. 403; check with the Township before any major follow-up work.