Durham Region homeowners can sometimes offset the cost of major plumbing upgrades, especially basement flood protection, through Regional and government programs. The catch is that programs change from year to year, so this guide focuses on where to look and how the process works rather than on figures that may be out of date by the time you read them.

Basement flooding protection: backwater valves and sump pumps

The Region of Durham's basement flooding page links its Basement Flooding Loan Program. As the program notice describes it, owners whose basement flooded because of a sanitary sewer backup can apply for an interest-free loan of up to $3,000 toward an approved backwater valve and a sump pump, repaid in equal amounts on the quarterly water and sewer bill. The program dates from 2009, so confirm the current terms with the Region before you book. Local programs differ: the City of Pickering, for example, says it does not have a backwater valve rebate program at this time.

The Region's loan notice asks for a building permit, a licensed plumber and a final municipal plumbing inspection, with original invoices and proof of payment. Hayes Plumbing handles the permit and inspection scheduling for every backwater valve installation we do.

Accessibility and aging-in-place renovations

Government programs may help pay for accessible bathroom renovations, in-law suites or accessory apartments that let a family member age in place. Our accessible bathroom renovation team can point you to the programs that apply to your situation, and we offer a senior discount on accessible bathroom projects. Provincial information on home and vehicle modification programs and other supports is published on ontario.ca.

Water heaters and energy efficiency

Provincial energy programs such as Save on Energy have offered rebates on qualifying heat pump water heaters. These programs open and close, so check Save on Energy, canada.ca and your gas or electric utility before purchasing. If you are choosing between a tank and a tankless unit, read our comparison guide first.

Water-saving fixtures

The Region of Durham's water efficiency pages explain how to save water at home and warn that a leaking toilet could cost you hundreds of dollars each year. Check them for any current programs before you plan the work.

How the paperwork usually works

  1. Confirm eligibility and whether pre-approval is required before any work starts.
  2. Check what the program requires. The Region's loan program, for example, asks for a licensed plumber, a permit and a final plumbing inspection.
  3. Pull the required permit. We handle this for backwater valves.
  4. Pass the municipal inspection.
  5. Submit the application with the paid invoice, permit and inspection record.

How Hayes Plumbing helps

We treat the paperwork as part of the job. We confirm the technical requirements, pull the permit, meet the inspector and provide the documentation the program asks for. Call (905) 576-3043 or request an estimate to get started.